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Communication Manager Maintenance-Object Repair Procedures
966 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
Additional Information:
a. Error Type 0
: Run the short test sequence first. If every test passes, run the long test
sequence. Refer to each test’s description, and follow its recommended procedures.
b. Error Type 15 is a software audit error and does not indicate any hardware malfunction.
Run the short test sequence, and investigate associated errors.
c. Error Type 769 Aux Data 57392 are in-line errors that have no specific test associated with
them. The CO
is not releasing after the call is dropped from the PBX end. After several occurrences, an
off-board warning alarm is generated. Refer the problem to the
CO.
d. Error Type 2561 Aux Data 57345: Single polarity ringing current. This is an in-line error
that has no specific test associated with it. This error results from abnormal ringing current,
but does not prevent the incoming call from being accepted. This error code is logged for
information purposes only and does not cause additional testing to occur. One cause could
be that the reverse current detector associated with the port is failing. (Will not be detected
by any tests.) The other cause could be that normal current is not detected. In this case,
neither incoming nor outgoing calls can be completed, and the Dial Tone test (#0) also fails.
Check for other errors.
769 (c
) 57392 None MAJ
MIN
WRN
1
ON
1537 Dial Tone test (#0) MAJ
MIN
WRN
1
ON test port long r 2
1793 Looparound and Conference
(#33)
MAJ
MIN
WRN
1
ON test port long r 3
2049 NPE Cross Talk test (#6) MAJ
MIN
WRN
1
ON test port long r 3
2561 (d
) 57345 None
2817 (e
) 57393 None
3073 (f
) 57376 None
3585 (g
) 57424 None
1. Major alarms on this MO may be downgraded to Warning alarms based on the value in set options. If
the Minor alarm is not downgraded by set options values, the Minor alarm is upgraded to a Major alarm
if 75 percent of the trunks in this trunk group are alarmed.
Table 332: DIOD Trunk Error Log Entries (continued)
Error
Type
Aux
Data
Associated Test Alarm
Level
On/Off
Board
Test to Clear Value
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