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H323-STN (H.323 IP Station)
Issue 1 June 2005 1325
A registered extension has a port type SNNNNN, where N is a digit from 0–9. A non-registered
extension has an X port.
Signaling Path PING Test (#1373)
This test is nondestructive.
Signaling Path PING test determines the local C-LAN through which the signaling originates
and the endpoint’s IP address. It then requests the local C-LAN to execute a PING on the
endpoint’s address. If the PING is successful, the test passes, if the PING is not successful, the
test fails.
Note:
Note: Multiple failures of this test can take the H.323 IP Station out of service.
Note:
Note: S8300 / G700: This test does not execute on a G700 Media Gateway.
This test checks the circuitry involved in the data path of a peer-to-peer IP layer connection.
Table 460: Test #1372 Registration Status Inquiry
Error
Code
Test
Result
Description / Recommendation
1,
2,
3
FAIL The endpoint is not successfully registered.
1. Verify that the user is entering the:
● correct extension and security code
● C-LAN IP address
2. Verify that the extension has been enabled for IP Softphones
operation.
3. If many endpoints cannot register, investigate any errors of the C-LAN
Ethernet port.
4. Examine the Ethernet cabling from the endpoint PC to the Ethernet
hub.
PASS The endpoint is successfully registered and continues to respond to
registration handshaking.