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Communication Manager Maintenance-Object Repair Procedures
1954 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
2029 ABRT Internal system error.
1. Retry the command at 1-minute intervals up to 5 times.
1 FAIL There is a fan, temperature, power, or voltage problem in one or more of
the cabinets. The power supply’s LEDs may indicate the problem’s source.
1. If none of the fans are running, then verify 8- to 14-Volt DC power is
available to the fan units by checking the wiring connector.
● If there is 8- to 14-Volt DC power at the connector, there should be
power to the fans. If the fans still do not run, replace the fan
assembly.
● If not, then the power unit’s fan output is defective or thermally shut
down. Let the power unit cool, and recycle AC input power. If no fan
output, replace the power unit. If the fans still do not run, escalate
the problem.
2. If only one of the fans is not running, replace the fan.
3. If every fan can be started, wait 5 minutes and rerun the test. If the test
fails again, proceed to Step 4 or 5 as applicable.
4. If the fans are not at high speed, measure the cabinet’s temperature at
the air intake and the air exhaust at the top of the cabinet.
● If the 5- to
60
0
-C criteria is met, there is a problem with the fans that
is preventing the fans from operating at high speed. Replace the
fans. If the fans run at high speed, wait 5 minutes to give the
cabinet time to cool down and, rerun the test. If the problem
persists, go to step 5.
● If not, the Processor circuit pack is incorrectly reporting this
condition. Look for and resolve every error on these MOs first, then
rerun the test.
Table 719: TEST #122 Cabinet Temperature Query Test (continued)
Error
Code
Test
Result
Description / Recommendation
2 of 3