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Communication Manager Maintenance-Object Repair Procedures
1848 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
Error Log Entries and Test to Clear Values
Notes:
a. Error Type 0: run the short test sequence first. If every test passes, run the long test
sequence. Refer to each test’s description and follow its procedures. Both PMS Printer and
Journal Printer are administered to the same extension, and the printer is not connected.
Refer to the Procedures for Restoring the PMS Printer Link
for resolution.
b. Error Type 18: the Journal Printer Link has been busied out and the link is torn down. Enter
release journal wakeup-log | pms-log to restore the link.
c. Error Type 257: link Retry test (#215) fails. Physical link cannot be set up, usually because
of hardware problems such as power off or cable disconnect. See Procedures for Restoring
the PMS Printer Link on page 1847.
d. Error Type 513: physical link cannot be set up, usually because of hardware problems such
as power off or cable disconnect. The PMS Printer Link physical link is down due to the
following causes: cable to the printer device is disconnected, the printer device is powered
off, or the data extension where the printer device connects to has been busied out. Check
the connectivity of wire and cable among wall jacket, data module, and the printer device.
Enter status data extension and verify that the data extension of the printer device is
in the in-service/idle state. If the data extension is not available, then see Procedures for
Restoring the PMS Printer Link on page 1847.
Table 678: PMS-PRNT/JNL-PRNT Link Maintenance Error Log Entries
Error
Type
Aux
Data
Associated Test Alarm
Level
On/Off
Board
Test to Clear Value
0 (a) 0 Any Any Any test journal wakeup-log |
pms-log sh
18 (b
)0 busyout
journal
wakeup-log
| pms-log
WRN OFF release journal wakeup-log |
pms-log
257 (c
) Any Link Retry test
(#215)
MIN
1
WRN
1. Minor alarms may be downgraded to Warning alarms based on the value used in set options.
OFF test journal wakeup-log |
pms-log long
513 (d
)Any test journal wakeup-log |
pms-log
769 (e
)