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G700 Traps and Resolutions
Issue 1 June 2005 309
6 14 MAJ cmgTempShutdownFault — The temperature sensor in a G700’s
CPU has exceeded its shutdown threshold. The system is about to
begin controlled shutdown.
1. Verify there are faults in the system. Use the Avaya G700
Media Gateway Processor (MGP) Command Line Interface
(CLI) command show faults to display any faults on the
G700.
2. If there is a temperature fault, turn off the G700 and allow it to
cool.
3. Reboot the G700. Check to see if the fans are working and/or if
there is sufficient space around the G700 for air circulation.
4. Enter the MGP CLI command show voltages to determine
voltages for Media Modules and other components of the
G700. While the +12V fan supply is not directly monitored, it is
included in the general power supply unit (PSU) status bit. Use
the show faults command to determine if there is a fan
problem. If none of the monitored voltages are out of tolerance,
but the PSU status indicates failure, this would generate a fan
fault. If fans are faulty, then replace the entire G700. Fans are
not field replaceable.
5. Voltage may also be reduced by a short in one of the Media
Modules. Systematically, remove each Media Module to
determine if one of the Media Modules is responsible for
reducing the voltage levels.
Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued)
Event
ID
Trap
#
Alarm
Level
Description / Recommendation
5 of 20