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Communication Manager Maintenance-Object Repair Procedures
1200 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
1033 FAIL The EI circuit pack under test cannot make contact with its neighbor EI or
SNI circuit pack.
Perform the Fiber link fault isolation
in Chapter 4: General troubleshooting
in Maintenance Procedures (03-300192).
2027 FAIL The EI circuit pack has contact with the neighboring EI or SNI circuit pack,
but it is the incorrect EI or SNI circuit pack.
1. Enter list fiber-link and verify that every fiber link cable is
installed as it is administered.
2. Repeat the command.
PASS The EI circuit pack has successfully established a link with the neighbor EI
or SNI circuit pack.
If status port-network still indicates that this link is down, one or both
of the EI and/or SNI circuit packs may have been busied out.
1. If the link still does not come up, reset one or both EI and/or SNI circuit
packs on the link.
0
NO
BOARD
No board was detected by the test.
1. Check the error log for wrong board (Error 125) or no board (error
131). Resolve either of these issues, if applicable.
2. Check that the board is properly translated and inserted. If so, check
for hyperactivity (Error 1538). If hyperactive, use reset board
location.
3. Run the test again. If it fails, the ID chip on board may be bad. Replace
the board and retest.
Table 409: Test #237 Expansion Interface Neighbor Query Test (continued)
Error
Code
Test
Result
Description / Recommendation
2 of 2