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Server Alarms
46 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
12 MIN “Interchange without doing prep” — Since the Arbiter could not create a
thread to request a file synchronization, some files did not get shadowed.
1. Examine the trace logs for the entry, Can't create
interchange-prep thread, either from the:
- Web interface by:
a. Selecting the View System Logs diagnostic and Logmanager
Debug trace
b. Specifying the Event Range for the appropriate time frame
c. Matching the “interchange-prep” pattern
- Linux command line, by entering logv -t ts
2. Resubmit any translation changes entered during the last 15-minute
file-synchronization interval.
3. Manually clear the alarm, either from the:
- Web interface, by selecting Alarms and Notification, the
appropriate alarm, and Clear
- Linux command line, by entering almclear -n #id
Table 8: ARB Alarms in Media Server (continued)
Event
ID
Alarm
Level
Alarm Text, Cause/Description, Recommendation
9 of 12