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Denial Event Tables
Issue 1 June 2005 177
Communication Manager generates this Cause Value for events on tandem calls that have
inter-worked from ISDN trunk groups to non-ISDN trunk groups.
Troubleshooting
● Check the Cause Value Information Element (LOC). See Location Codes on page 130.
Denial Event Tables
Call processing Denial Events
Event Types 1000 - 2299 show denial events generated during call processing, as listed in
Table 48, Call Process denial events (1001 - 1172),
on page 177, Table 50, Call Process denial
events (1225 - 1899), on page 193, and Table 53, Call Process denial events (2021 - 2299), on
page 238.
Use Event Types 1000 - 1899 to help isolate the cause of receiving reorder or intercept
treatment:
● Event Types 1000 -1299 might explain events where reorder treatments are initiated, or to
events that eventually lead to reorder treatments.
● Event Types 1300 - 1899 might explain events where intercept treatments are initiated, or
to events that eventually lead to intercept treatments.
Table 48: Call Process denial events (1001 - 1172)
Event
Type
Event Description, as it
appears on the event log
Explanation Event
Data 1
Event Data 2
1001 Resource not available grp_m process returned GM_FAIL in response to
GM_MTM_DIG_DONE message.
1002 Call parked on user A call might already be parked on user.
1003 Can't connect Tone Det Cannot connect or reconnect tone detector during
outgoing wait supervision. Automatic Number
Identification (ANI) request is expected.
1004 Can't reserve Tone Det Cannot reserve tone detector.
1005 Trunk sequence error Outgoing MFE call received answer before
addressing was complete.
1006 TTR_unavail GCOL_ERR usually means no Touch Tone
Receiver (TTR) available.
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