Filter
Top Products
Communication Manager Maintenance-Object Repair Procedures
1444 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
1 FAIL Layer 2 of the primary signaling channel is down:
1. Examine the results of the Primary Signaling test (#636), and follow
recommendations provided there.
2. If Test #636 passes, the Layer 2 Query test may still fail if the Signaling
Channel at the far end has not been administered correctly or if the
Signaling Channel has been busied out. Verify that the Primary
Signaling Channel (D channel) at the far end has been administered
correctly. Verify that the DS1 port used for the Primary D channel has
not been busied out at the far end.
2 FAIL Layer 2 of the secondary signaling channel is down.
1. Examine the results of Secondary Signaling Link Hardware test (#639),
and follow recommendations provided there.
2. If tests #639 passes, the Layer 2 Query test may still fail if the Signaling
Channel at the far end has not been administered correctly or if the
Signaling Channel has been busied out. Verify that the Secondary
Signaling Channel (D channel) at the far end has been administered
correctly. Verify that the DS1 port used for the Secondary D channel has
not been busied out at the far end.
3 FAIL Both the primary and secondary are down.
1. Examine the results of the Primary and Secondary Signaling Link
Hardware Tests (#636 and #639) and follow recommendations provided
there.
2. If tests #636 and #639 pass, the Layer 2 Query test may still fail if the
Signaling Channel at the far end has not been administered correctly or
if the Signaling Channel has been busied out. Verify that the Primary
and Secondary Signaling Channel (D channel) at the far end has been
administered correctly. Verify that the DS1 port used for the Primary and
Secondary D-channels has not been busied out at the far end.
PASS The Primary Signaling Channel is up and, if administered the Secondary
Channel is up.
Table 519: Test #647 Layer 2 Status Query Test (continued)
Error
Code
Test
Result
Description / Recommendation
2 of 3