Filter
Top Products
Alarms in Linux Media Servers
Issue 1 June 2005 43
9
(cont’d)
WRN
Troubleshooting ARB Event #9
1. compare the health of both servers, either from the:
- Web interface’s Server section, by selecting View Summary
Status
- Linux command line, by entering server
2. Using the output from Step 1
, check the health of each server’s
individual processes.
3. Check the health of the active server’s individual processes, either
from the:
- Web interface, by selecting View Process Status
- Linux command line, by entering statapp
and restore any applications with problems.
4. See if the standby side is RESET, either from the:
- Web interface’s Server section, by selecting View Summary
Status
- Linux command line, by entering server
5. Check the health of the standby server’s individual processes, either
from the:
- Web interface, by selecting View Process Status
- Linux command line, by entering statapp,
and restore any applications with problems.
6. Check for problems with an Ethernet interface, either from the:
- Web interface, by selecting the Execute Pingall diagnostic
- Linux command line, by entering pingall -a
Check both sides of each failed link, and make any necessary repairs.
7. If the standby’s applications and interfaces are OK but the problem
persists, escalate the problem.
Table 8: ARB Alarms in Media Server (continued)
Event
ID
Alarm
Level
Alarm Text, Cause/Description, Recommendation
6 of 12