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Communication Manager Maintenance-Object Repair Procedures
1832 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
1024–
1096
FAIL Firmware
1. This may be the result of old firmware not supporting new software
operation. Verify the IPSI circuit pack’s firmware vintage and
download the new firmware if appropriate.
2. The firmware image on the IPSI circuit pack may have been
corrupted. Download the firmware image.
3. Retry the command.
4. If the same Error Code occurs:
The standby IPSI’s Packet Interface module has bad Translation RAM
locations. A MINOR alarm is generated when the number of bad
locations is from 1 and 4. A MAJOR alarm is generated if the number of
bad locations is 5 or more. The MAJOR alarm prevents a planned IPSI
interchange. A planned interchange may be administered to occur
automatically every 24 hours, or it may be requested with set
ipserver-interface location.
1. If a MAJOR alarm is associated with this error, replace the alarmed
standby IPSI circuit pack.
2. If a MINOR alarm is associated with this error, replace the alarmed
standby IPSI circuit pack at a time that would cause the least
disruption to service.
PASS The media server can communicate with the IPSI circuit pack’s Packet
Interface module.
1. If problems are still reported on the Packet Interface, check for
failures using the Private Loop-around test (#885) and Maintenance
Loop-around test (#886).
Table 672: Test #887 Read and Clear Board Counters (continued)
Error
Code
Test
Result
Description / Recommendation
4 of 4