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Communication Manager Maintenance-Object Repair Procedures
1324 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
b. Error Type 257 tracks failures of the signaling path PING test. The test attempts to send a
PING packet to the endpoint IP address, as reported during registration. The PING packet
originates with the C-LAN board through which the endpoint is registered. If the PING
response packet is received, the test passes. If the ping response packet times out, the
test fails.
c. Error Type 513 tracks failures with the media path ping test. The test attempts to send a
ping packet to the endpoint IP address, as reported during registration. The ping packet
originates with a Media Processor board. Any Media Processor board may be used as long
as it is administered to be in the same network region as the C-LAN board through which
the endpoint is registered. If the ping response is received, the test passes. If the ping
response packet times out, the test fails.
System Technician-Demanded Tests:
Descriptions and Error Codes
Investigate tests in the order presented. By clearing error codes associated with the Signaling
Path PING test (#1373), for example, you may clear errors generated from other tests in the
sequence.
Registration Status Inquiry Test (#1372)
The Registration status inquiry reports the H.323 registration status of the endpoint. An endpoint
must be registered and authenticated in order to receive service from the system.
Registration is initiated when the endpoint user attempts to login using the Avaya registration
software application running on the endpoint PC. The user must provide a valid extension and
security code. The registration messages are sent to the IP address of a C-LAN Ethernet port.
Order of Investigation Short Test
Sequence
Long Test
Sequence
D/ND
1
1. D = Destructive; ND = Nondestructive
Registration Status Inquiry test (#1372) X X ND
Signaling Path PING test (#1373)
S8300 / G700: aborts on G700 with Error Code 1412.
XXND
Media Path PING test (#1374) X X ND