Filter
Top Products
Denial Event Tables
Issue 1 June 2005 227
1909 IP RRJ-RemoteOfc
misadmin
Registration rejected because:
● Remote Office is enabled on the
Signaling Group screen, but the
registration request (RRQ) is not
from a supported Remote Office
product (the Remote MAX
Product/Vendor ID is invalid).
● The RRQ is from a supported
Remote Office product, but
Remote Office is not enabled on
the Signaling Group screen.
● Remote Office is enabled on the
Signaling Group screen, but the
Terminal Type in the RRQ is not
valid (the Terminal Type is not a
gateway).
0 IP address of
the endpoint
1910 IP RRJ-H323 UserObj undef IP Registration rejected because there is
no H323 User Object.
0 IP address of
the endpoint
1911 IP RRJ-Exceed max endpts IP Registration rejected because the
capacity for either registered endpoints,
registered Remote Office endpoints, or
registered un-authenticating endpoints is
exceeded. Check maximum allowed in
the system on page 1 of the System
Parameters Customer Options screen.
0 Upper part:
number of
registered RO
endpoints.
Lower part:
number of
registered IP
endpoints.
1912 IP RRJ-Exceed ProdID/Ver IP Registration rejected because the
maximum number of registered endpoints
of a specific product ID and version is
exceeded. Check the limit on the
System-Parameters Customer-Options
screen.
Truncated
Product ID from
the System-
Parameters
Customer-
Options screen
Upper part:
registered limit.
Lower part:
actual count.
1913 IP RRJ-Invalid ProdID/Ver IP Registration rejected because of an
invalid Product ID / Version. Registering
Application's product ID is not
administered on the System-Parameters
Customer-Options screen or no Product
ID in registration request (RRQ)
message.
Truncated
Product ID of the
registering
application
Major version
number of the
endpoint sent in
the RRQ
1914 IP RRJ-ProdID search fail IP Registration rejected because the
search for the registering application's
Product ID failed.
Truncated
Product ID of the
registering
application
Major version
number of the
endpoint sent in
the RRQ
1915 IP RRJ-Invalid endpt/Ver Registration rejected because the
endpoint version is not compatible with
the gatekeeper version.
IP address of
endpoint
Endpoint’s
major version
number in 2nd
byte, minor
version number
in low byte
Table 52: IP Denial Events (1907 - 2020) (continued)
Event
Type
Event Description, as it
appears on the event log
Explanation Event Data 1 Event Data 2
2 of 13