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Communication Manager Maintenance-Object Repair Procedures
1366 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
Ping Test (#1379)
This test is nondestructive.
This test verifies that the MedPro circuit pack can communicate with other nodes on the LAN.
This test pings the gateway IP address as defined on the IP Interface screen. If the PING is
successful, this test looks at the PING round-trip delay. If a round-trip delay of greater than 4
seconds is reported, a separate error is logged. Excessive round-trip delays do not take the
MedPro out of service.
Services can execute the standard PING command using the C-LAN board address and
MedPro IP address to see the actual round-trip delay. (See ping commands.)
Table 480: Test #1379 Ping Test
Error
Code
Test
Result
Description / Recommendation
1,
2
ABRT
Internal Error.
1. Retry the command at 1-minute intervals up to 3 times.
7 ABRT Destination unreachable.
1. Verify that at least one destination reachable through this port is up.
2. Repeat the test.
3. If the test still aborts, escalate the problem.
1005 ABRT Configuration for this test is incorrect.
1. Verify that the Ethernet link is in-service with the status port or
status link command. Verify that the routing table has destinations
that are reachable through this port.
2. Repeat this test.
3. If the test aborts with error code 7 while step 1 verified, escalate the
problem.
2000 ABRT Response to the test was not received from the Media Processor circuit
pack within the allowable time period.
1. If this result occurs repeatedly, attempt to reset the circuit pack. Reset
the circuit pack by entering busyout board location and reset
board location.
2. If this result occurs again, replace the circuit pack.
2012 ABRT Internal system error.
1. Retry the command at 1-minute intervals up to 3 times.
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