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Communication Manager Maintenance-Object Repair Procedures
1836 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
Reset Test (#889)
The reset action initializes the Packet Interface firmware on the IPSI circuit pack and runs a
comprehensive set of diagnostic tests.
The demand-reset action aborts if the specified IPSI circuit pack’s Packet Interface module is in
the active in-service state.
An IPSI circuit pack’s Packet Interface module is put in the out-of-service state automatically if it
resets 3 times by background maintenance within the last 15 minutes, independent of the
results of the reset action.
If the Packet Interface module is on the standby IPSI (
S8700 MC: and this is a high- or
critical-reliability system), the demand reset action runs, independent of the service state.
Table 674: Test #889 Reset Test
Error
Code
Test
Result
Description / Recommendation
1334 ABRT The Packet Interface modules’s command queue is full. This should be a
temporary condition caused by a high rate of commands being sent to a
Packet Interface module. Continued operation with a full command queue
causes a system WARM restart that could escalate to more severe restart
levels.
1. Retry the command at 10 second intervals up to 5 times.
1335 ABRT Internal IPSI error. The Packet Interface module is on the standby IPSI,
and this test is not allowed to execute.
1. Use set ipserver-interface Uc to make the standby Packet
Interface active.
2. Run the test.
1362 ABRT The Reset test is not allowed to run because the Packet Interface is in
service. Resetting an active IPSI circuit pack’s Packet Interface module
while in service is not allowed because this is a destructive test.
1. Use status packet-interface to determine the service state of
the Packet Interface. If the Packet Interface is out of service, try the
Reset command again.
2000 ABRT Response to the test request was not received within the allowable time
period.
1. Retry the command at 1-minute intervals up to 3 times.
2500 ABRT Internal system error
1. Retry the command.
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