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Communication Manager Maintenance-Object Repair Procedures
1824 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
2 FAIL The Private Level-2 Loop-Around test failed. When this occurs, the Packet
Interface module on the IPSI Circuit pack enters a fatal-fault state, and the
Packet Interface maintenance software should put the Packet Interface out
of service. By the time action is taken, the test should abort with ABORT
code 1137, and a demand reset should be used to test the Packet
Interface.
1. This may be the result of old firmware not supporting new software
operation. Verify the IPSI circuit pack’s firmware vintage and download
the new firmware if appropriate.
2. The firmware image on the IPSI circuit pack may have been corrupted.
Download the firmware image.
3. Retry the command.
4. If the same Error Code occurs, enter reset packet-interface
location to reset the Packet Interface.
For further action, see the repair procedures in Table 674: Test #889
Reset Test on page 1836 for the Packet Interface Reset test (#889).
5. If the test continues to fail, replace the IPSI circuit pack.
PASS Every private loop-around test passed. The Packet Interface on the IPSI
circuit pack is functioning properly. If the system is still unable to place
calls, then:
1. Use display errors to display the error log, and check for errors on
the packet bus and Maintenance/Test circuit pack. Clear those errors
first.
2. Check all other circuit packs connected to the packet bus in the same
cabinet. Packet-bus failures are likely to be caused by a faulty circuit
pack connected to the backplane or bent pins on the back plane. See
PKT-BUS (Packet Bus)
on page 1790 for repair procedures.
Table 670: Test #885 Private Loop-Around Tests (continued)
Error
Code
Test
Result
Description / Recommendation
3 of 3