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Communication Manager Maintenance-Object Repair Procedures
920 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
Note:
Note: Multiple failures of this test can take the Digital IP Station out of service.
This test checks the circuitry involved in the data path of a peer-to-peer IP layer
connection.
Note:
Note: This nondestructive test runs due to in-line errors, during periodic and schedule
maintenance, and on demand.
Table 314: Test #1373 Signaling Path PING Test
Error
Code
Test
Result
Description / Recommendation
2100 ABRT Could not locate the necessary system resources to run this test.
1. Retry the command at 1-minute intervals up to 5 times.
2. Escalate if the problem persists.
2500 ABRT Internal system error
1. Retry the command at 1-minute intervals up to 3 times.
2. Escalate if the problem persists.
1003 FAIL Ping to the destination failed.
1. Retry the command at 1-minute intervals up to 3 times.
2. Investigate any errors of the C-LAN’s Ethernet port.
1007 FAIL The system could not PING the registered endpoint via the CLAN.
1. Verify that at least one destination is reachable through this port. PING
this destination (ping ip-address xxx.xxx.xxx.xxx).
2. If a PING to any destination is successful through this port, the link is
up.
3. If a PING to every destination fails, test the CLAN port (test port
location short), and follow repair procedures for Session Status
test (#1286) failures.
4. If only this station cannot be pinged:
● Make sure the PC is up.
● Make sure the PC has a network connection (Ethernet or dial-up).
● Check the Ethernet cabling.
PASS The system can successfully send IP packets to the registered endpoint
from the C-LAN.