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Communication Manager Maintenance-Object Repair Procedures
2122 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
Troubleshooting firmware download problems
You cannot start a station download while there are active STA-FWDL alarms. To clear all active
STA-FWDL alarms, use test firmware station-download. In the event of a STA-FWDL
alarm, you can find more details by using the status firmware station-download
command.
This command displays the Extension of the terminal, the Status, and a Error code if
applicable. All aborted (ABRT), failed (FAIL), and actively downloading (ACTV) terminals are
listed on this screen; pending or completed downloads are not listed. See Table 762: Reason
Codes for status firmware station-download command on page 2126 for a list of these errors
and their descriptions.
Hardware Error Log and Test to Clear Values
status firmware station-download Page 1 of 1
STATUS FIRMWARE STATION DOWNLOAD
Image File: 2420v01.bin
Schedule Download? y Continue daily until completed?: y
Start Date/Time: 10/15/2003 20:00 Stop Date/Time: 10/15/2003 23:00
Status for this download: Active
Terminal type for download: 2420
Extension Range: 85001 to: 86000 Number of stations in range: 35
Stations completed: 0 Stations unsuccessful: 1
Extension Status Error Extension Status Error Extension Status Error
85001 ABRT 513
85002 ACTV
85017 ACTV
85034 ACTV
Table 758: STA-FWDL Hardware Error Log entries
Error
Type
Aux
Data
Associated
Test
Alarm
Level
On/Off
Board
Test to Clear Value
257 (a
) 1 None WAR OFF test firmware station-download
257 2 None WAR OFF test firmware station-download
257 3 None WAR OFF test firmware station-download
257 4 None WAR OFF test firmware station-download
257 12 None WAR OFF test firmware station-download
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