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Denial Events
198 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
1368 MFC out dialing timeout outgoing MultiFrequency Compelled call under
outpulse supervision. Interdigit or end-of-dialing
timeout without any expectation of user
completing dialing.
1369 Dgt tmout PCOL merge fail Unexpected digit timeout. Drop of principal finds
that it is a Personal Central Office Line (PCOL)
group User ID. Merge of PCOL member(s) into
the call (pcol_merge()) for disposition via
stndseq() fails.
1370 Digit timeout - drop fail Unexpected digit timeout. Drop of non-Personal
Central Office Line (PCOL)-type principal failure.
1371 Abbrv Dial DAC limit Abbreviated Dialing was already dial accessed.
There is a limit of 3 times that the DAC can be
dialed to get digits to route on. This would seem
to have a purpose of preventing looping via
entries in the abbreviated dial lists.
1372 Abbrv Dial list/entry inv Abbreviated Dialing. Invalid list and/or list entry.
1373 Abbrv Dial software fail Abbreviated Dialing. Software error while getting
the digits stored in user’s abbreviated dial list.
1374 Agent skills enabled qry Error while querying system parameters to see if
Expert Agent Selection (EAS) agent skills is
enabled.
1375 Dbl agent login to statn Agent is logging into a physical station that
already has an agent logged in.
1376 Agent login illegl source Trunk user or Remote Access user trying to do
Expert Agent Selection (EAS) agent login
operation. Not allowed.
1377 Last ACD call skill qry Query of UM for last Automatic Call Distribution
(ACD) call’s skill fails. Query of attendant, hunt,
DEXT, paging or Personal Central Office Line
(PCOL) group or Non Call Associated-Temporary
Signaling Connection (NCA-TSC) user
1378 No hunt grp for split idx Split group index from dialed digits is a
non-existent hunt group number.
1379 Agent logout fail (auto?) Agent logout failure. Might be spl_chk.c. logging
out while auto-available.
1380 Agent login failure Agent login failure getting number of digits in
logical agents password. Might be login-id User
ID was not found in dpm extension table Ext_e, or
an invalid logical agent login-id extension.
1381 Agent login failure Agent logging into MCH split already logged in
logging into adjunct controlled split?
1382 agent login invalid/error Login invalid or error condition.
Table 50: Call Process denial events (1225 - 1899) (continued)
Event
Type
Event Description, as it
appears on the event log
Explanation Event
Data 1
Event Data 2
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