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ANN-BD (Announcement circuit pack)
Issue 1 June 2005 449
If the announcement file becomes corrupted, the only solution is to re-record all
announcements. To do this, follow these steps:
d. Remove the announcement board.
e. Remove the tape cartridge from the tape drive. Do this so that announcements are not
automatically restored from tape.
f. Re-insert the announcement board.
g. Re-record all announcements.
h. Insert the tape cartridge in the tape drive.
i. Enter save announcements to save all the announcements on the tape.
This hardware fault is fixed in the TN750B announcement board. However, the TN750B
board will not automatically correct an announcement file which has previously been
corrupted by a TN750 board. The only way to correct an announcement file corrupted by
the TN750 board is to follow the steps above.
Announcement administration
A brief description of the integrated announcement administration is given here to aid in
troubleshooting the Announcement circuit pack and its ports. In many cases, it is necessary to
record, play back, and/or delete announcements to resolve an alarm. It may also be necessary
to save and restore announcements as part of the maintenance procedures. For a complete
description of integrated announcement administration, please refer to Administrator Guide for
Avaya Communication Manager, 03-300509.
Announcement session
Announcements can be recorded, played back, and deleted from an announcement session. A
station’s COS needs to include console permissions in order for that station to be able to enter
an announcement session. To enter an announcement session, go off-hook on a station that
has console permissions and enter the appropriate Feature Access Code (FAC), administered
as Announcement access code on the FACs form. Dial tone should be returned at this point.
Enter the extension of the announcement that needs to be recorded, deleted, or played back.
Again, dial tone should be heard. To record an announcement, press station keypad digit 1,
record after the tone, and hang up when done. To play back an announcement, press 2. To
delete an announcement, press 3 (confirmation tone is given if the delete worked).
Announcements can also be played back by simply calling the announcement extension
associated with them.