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Communication Manager Maintenance-Object Repair Procedures
2042 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
c. If the problem persists, replace the active SNC circuit pack.
Otherwise:
d. Insert an SNI circuit pack.
4. Replace the SNI circuit pack that the SNC is complaining about.
5. Retry the command. If this error is still in the error log, replace the SNC circuit pack.
6. If a standby SNC (the one with its yellow LED off) has this error, escalate the problem.
Use status switch-node to show the active and standby SNCs.
7. Retry the command. If this error is still in the error log, escalate the problem.
System Technician-Demanded Tests:
Descriptions and Error Codes
Investigate tests in the order presented below. Clearing error codes associated with the one test
may also clear errors generated from other tests in the sequence.
See SNC-BD (Switch Node Clock Circuit Pack)
on page 2000 for descriptions of tests and
results.
Order of Investigation Short Test
Sequence
Long Test
Sequence
Reset Board
Sequence
D/ND
1
1. D = Destructive, ND = Nondestructive
Configuration audit (#759) X X ND
Failure audit (#777) X X ND
Processor Route audit (#760) X ND
SNC On-Board test (#778) X X ND
TPN test (#779) X X ND
Switch Node Clock Reset test (#780) X D