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G700 Media Gateway Traps
310 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
7 16 MAJ cmgMgpPowerFault — The voltage reading at the server’s +5.1V
power source is out of tolerance.
1. Check voltages. Enter the MGP CLI command show
voltages to determine voltages for Media Modules and other
components of the G700. Voltage may be reduced by a short in
one of the Media Modules or a bad power supply.
2. Systematically, remove each Media Module to determine if one
of the Media Modules is responsible for reducing the voltage
levels. Replace faulty Media Module.
3. If the alarm clears in 10-20 seconds, it was a probable voltage
spike. Do not replace the G700. Use a power monitor to
monitor the power line.
4. If a brown-out condition is suspected, use a power monitor to
monitor the power line.
5. If the fault persists and the show voltages command
continues to show the level is out of tolerance, then replace the
G700.
8 18 MAJ cmgMediaModulePowerFault — The voltage reading at the Media
Modules’ -48V power source is out of tolerance.
1. Check voltages. Enter the MGP CLI command show
voltages to determine voltages for Media Modules and other
components of the G700. Voltage may be reduced by a short in
one of the Media Modules or a bad power supply.
2. Systematically, remove each Media Module to determine if one
of the Media Modules is responsible for reducing the voltage
levels. Replace faulty Media Module.
3. If the alarm clears in 10-20 seconds, it was a probable voltage
spike. Do not replace the G700. Use a power monitor to
monitor the power line.
4. If a brown-out condition is suspected, use a power monitor to
monitor the power line.
5. If the fault persists and the show voltages command
continues to show the level is out of tolerance, then replace the
G700.
Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued)
Event
ID
Trap
#
Alarm
Level
Description / Recommendation
6 of 20