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Communication Manager Maintenance-Object Repair Procedures
1788 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
Call State Audit Test (#257)
If a call is active on the port, the switches on both sides of the connection should agree on the
ISDN state of the call as defined in the ISDN Protocol Specification. This test audits internal call
state data by querying the far-end terminal adapter as to the ISDN state of the call. It can be
helpful when trying to clear a hung call. If the internal call state data on the near-end switch is
different than that of the far-end terminal adapter, the call will be torn down.
As with Test #256 (Service State audit), a PASS simply means that an appropriate message
was composed and sent to the far-end terminal adapter. The ISDN Specification allows up to 2
minutes for a reply. If a reply is not received within the 2-minute window, a protocol time-out
violation is recorded in the error log against the associated signaling channel (ISDN-PRI
signaling link’s port, which is listed in the Error Log as ISDN-LNK; the Error Type is 1).
Table 663: Test #257 Call State Audit Test
Error
Code
Test
Result
Description / Recommendation
1019 ABRT An audit is already in progress.
1. Wait 2 minutes and try again.
1113 ABRT The signaling link has failed, so the system cannot send any messages on
behalf of this port.
1. Check the results of Signaling Link State Check test (#255).
1116 ABRT The port is in an out-of-service ISDN service state.
1. A call cannot be present if the port is in an ISDN out-of-service state,
so a call state audit would be inappropriate. No action necessary. Use
status pri-endpoint extension to investigate the ISDN state
of the port.
1700 ABRT Rollabout video abort. The PRI terminal adapter associated with this PRI
endpoint extension is detached from the circuit pack. This is a normal
abort when the rollabout video feature is enabled.
1. Reconnect the disconnected PRI terminal adapter or disable the
rollabout video feature on this circuit pack. To do the latter, enter
change ds1 location and set the Alarm when PRI Endpoint
Detached? field to y.
2100 ABRT Could not allocate the necessary system resources to run this test.
1. Retry the command at 1-minute intervals up to 5 times.
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