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Communication Manager Maintenance-Object Repair Procedures
630 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
v. Error Type 3999: circuit pack sent a large number of control channel messages to the
switch within a short period of time.
System Technician-Demanded Tests:
Descriptions and error codes
Investigate problems in the order presented. When you clear one of the error codes associated
with a given test, you may clear errors generated by other tests in the testing sequence.
If Then
Error Type 1538 is also present Circuit pack is taken out of service.
Error Type 1538 is absent Circuit pack is not taken out of service, but has
generated 50% of the messages necessary to
be considered hyperactive.
● This can be normal during heavy traffic.
● If the error is logged during light traffic, it
can indicate a problem with the circuit
pack or the equipment attached to it.
Table 210: System Technician-Demanded Tests: ATM-TRK
Order of Investigation Short
Test
Sequence
Long Test
Sequence
Reset
Board
Sequence
D/
ND
1
1. D = Destructive, ND = Nondestructive
ATM Board Time Of Day Update (#1261) X ND
Connection Audit test (#50) X ND
Control Channel Loop test (#52) X ND
Packet Interface Loop Around test
(#598)
XX ND
ATM DSP test (#1293) X X ND
ATM Board Framer Looparound (#1260) X D
ATM Board Error Query test (#1259) X X ND
ATM Cross Talk test (#1298) X ND
ATM Board Reset (#1256) X D