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Communication Manager Maintenance-Object Repair Procedures
1402 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
Aggregator Hardware Query #1629
This test is nondestructive.
This test queries the status of the Aggregator hardware on the IP Media Resource. The host
processor and aggregator hardware work in tandem to implement an IP network interface
supporting VoIP connectivity.
2 FAIL The board is reporting different options than what is administered. Software
tried to correct the options but the board did not take the option update. It
could be argued that this is a false alarm, especially if the link is operating
correctly with no observable degradation of service.
Note: Do not immediately replace the board for this fault. There is a
mismatch between what is programmed in the board and administration on
Communication Manager.
Follow these steps to attempt to resolve the problem.
1. Use the command steps listed below to administer the ethernet options
to their desired values.
a) Enter get ethernet-options location to determine current
settings, both administered and actual.
b) Enter change ip-interface location (Enable Ethernet Port
field to n) to turn off the interface. Submit the command to disable the
interface.
c) Enter change ip-interface location change the Ethernet
Options fields as required. Submit the form.
d) Enter change ip-interface location (Enable Ethernet
Port field to y) to turn on the interface. Submit the command. to enable
the interface.
e) Enter get ethernet-options location to verify that Ethernet
options are the same in administration and on the board.
2. If the board values and administration values still do not match repeat
the actions from step 1
above one time.
3. Set the administration values to the actual values that the board is
reporting. Test the board using the test board location
command. If the test still fails replace the board.
4. If service is normal and the alarm is causing concern, disable the test
and escalate the problem.
Table 495: Test #1511 Verify NIC Options (continued)
Error
Code
Test
Result
Description / Recommendation
4 of 4