Filter
Top Products
Communication Manager Maintenance-Object Repair Procedures
1702 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
Clear Error Counters (#270)
The ports on the Maintenance/Test circuit pack continually run self-tests, whenever the port is
idle. The Angel uses a counter so that the Background Maintenance Failure message is only
sent uplink once. Many circuit packs have counters in the Angel firmware. These counters are
used so that Control Channel Message Set (CCMS) messages are not continuously sent uplink.
Using this method, the message will be sent once, when the counter reaches some preset
threshold, and then not sent again until the counter is cleared. This test is used to clear the
2000 ABRT Response to the test request was not received within the allowable time
period.
1. Retry the command at 1-minute intervals up to 3 times.
7 FAIL Conference test failed on the primary information channel.
1. Run the circuit pack tests to check the Tone-Clock (TONE-BD) circuit
pack and the Tone Detector circuit pack using test board
location.
2. Resolve any problems that are detected on the Tone-Clock
(TONE-BD) circuit pack or Tone Detector circuit pack. See the section
on Tone Generator circuit pack.
3. If the Tone-Clock and Tone Detector circuit packs are functioning
properly, and the test still fails, replace the Maintenance/Test circuit
pack.
14 FAIL The primary information channel is not transmitting properly. User may not
notice any interruption in service or may not be able to use this port.
1. Run the circuit pack tests to check the Tone Generator circuit pack and
the Tone Detector circuit pack using test board location.
2. Resolve any problems that are detected on the Tone Generator circuit
pack or Tone Detector circuit pack. See the section on Tone Generator
circuit pack.
3. If the Tone Generator and Tone Detector circuit packs are functioning
properly, and the test still fails, replace the Maintenance/Test circuit
pack.
PASS The Maintenance/Test analog port analog trunk testing capability is
operating correctly.
Table 628: Test #13 Analog Port Digital Loop-Around Test (continued)
Error
Code
Test
Result
Description / Recommendation
3 of 3