Filter
Top Products
Communication Manager Maintenance-Object Repair Procedures
922 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
Digital Terminal Audits Test (#17)
This is a series of tests that are classified as audits. The media server sends messages to the
softphone application or IP phone to perform the following tests. These audits run only if the
station is in-service.
● Switchhook Inquiry test updates the media server’s records according to the softphone
switch-hook state.
● Ringer Update test updates the softphone’s ringer state according to the media server’s
records.
● ID Request queries the station for its status. The terminal returns its configuration
information and health information. The information is checked, and a PASS/ABORT result
is provided. If the result is ABORT, an error is logged in the hardware error log (IP terminal
only)
.
Table 316: Test #17 Station (Digital) Audits Test
Error
Code
Test
Result
Description / Recommendation
1 ABRT Switchhook audit timed out.
2 ABRT ID request fails, health bit returned from voice terminal is bad (IP Terminal
only).
1. Make sure voice terminal is connected, and repeat test.
2. If test fails, replace the voice terminal, and repeat test.
4 ABRT Internal system error
1. Resolve any outstanding circuit pack maintenance problems.
2. Retry the command at 1-minute intervals up to 5 times.
5 ABRT Ringer update aborted due to station being in ready-for-service or
out-of-service state.
6 ABRT This port could have been busied out by system technician.
1. Look in the Error Log for Error Type 18 (port busied out) for this port. If
this error is present, then release the port via release station
extension.
2. Make sure that the terminal is connected.
3. Retry the command at 1-minute intervals up to 5 times.
1000 ABRT System resources required for this test are not available.
1 of 2