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Communication Manager Maintenance-Object Repair Procedures
1174 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
FAIL Hardware audit failed.
1. Use list configuration carrier to get the board type and
location. If the board is TN744, then do steps 2–4; if it is TN2182/
TN2312AP, do steps 5–12.
2. Execute three commands: busyout board location, reset
board location, and release board location. Reset is
required to reload RAM associated with the TN744’s DSPs. This will
take all eight tone detector ports out of service for a few seconds.
Only four of the eight would be out of service due to the alarm. (There
are four tone detectors on each of the two DSPs.) Other than the
unlikely potential of running out of tone detector resources in the
switch, there is no other effect when the board is reset.
3. Test the board (test board location long).
4. If the test passes, terminate the repair process. If the test fails,
replace the board. Follow the procedures in TONE-BD.
5. Check to see if the board is duplicated (list cabinet and status
port-network on the affected PN.)
6. If the board is not duplicated, use test tone location long to
resolve the error. The long test resets the board and is required to
reload on-board RAM associated with the TN2182’s/TN2312AP’s
DSPs. The effect is that tone detectors are taken out of service
momentarily and tones are removed from the TDM bus for about 10
seconds. This means no dial pulses or touch tones during this
interval, which probably will not affect calls in progress, but could
cause a call origination to abort or cause a user to not get dial tone
when going off hook.
7. If every test passes and the alarm does not resolve, retest (test
tone location long clear).
8. If the test passes, terminate the repair process. If it fails, replace the
circuit pack at the customer’s convenience. Follow the procedures in
TONE-BD.
9. If the board is duplicated, switch to the standby side (set tone/set
ipserver-interface).
Table 404: Test #43 Tone Detector Audit/Update Test (continued)
Error
Code
Test
Result
Description / Recommendation
2 of 3