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IPMEDPRO (TN2302 IP Media Processor)
Issue 1 June 2005 1361
s. Error Type 3841: Aux Data = None: Inconsistent downlink message. The board was sent a
message it did not understand. These errors are not service affecting. No action is required.
t. Error Type 3841: Aux Data = 4283: The RTCP monitor server is not connected.
There is a network problem between the monitor server and the media server or the RTCP
monitor server is mis-administered. Use the Avaya Communication Manager administration
command change system-parameters ip-options to verify administration of RTCP
monitor server parameters.
u. Error Type 3999: the circuit pack sent a large number of control channel messages to the
switch within a short period of time. If Error Type 1538 is also present, then the circuit pack
was taken out of service due to hyperactivity. If Error Type 1538 is not present, then the
circuit pack has not been taken out of service, but it has generated 50 percent of the
messages necessary to be considered hyperactive. This may be completely normal during
heavy traffic periods. However, if this error type is logged when the circuit pack is being
lightly used, it may indicate a problem with the circuit pack or the equipment attached to it.
System Technician-Demanded Tests:
Descriptions and Error Codes
Investigate tests in the order they are presented. By clearing error codes associated with the
Control Channel Loop test, you may also clear errors generated from other tests in the
sequence.
Table 475: System Technician-Demanded Tests
Order of Investigation Short Test
Sequence
Long Test
Sequence
D/ND
1
1. D = Destructive; ND = Nondestructive
Control Channel Loop test (#52) X X ND
IP Address Update Test (#1371) X X D
NIC Query test (#1383) X X ND
Local Ping test (#1379) X X ND
Short IP 2-Way Transmission test (#1505) X ND
Long IP 2-Way Transmission test (#1506) X ND
Verify NIC options (#1511) X X ND
MP Diagnostic Test (#1406) X ND