Filter
Top Products
Communication Manager Maintenance-Object Repair Procedures
1602 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
p. Error Type 3840: is not service-affecting. No action is required.
These errors are reported by the Media Module when it receives a bad control channel
message from the switch. The Aux Data identifies the following error events:
q. Error Type 3841: The MG-DS1 (MM710) has detected a transient hardware logic error (for
example, program logic inconsistency).
This error will disappear when no faults are detected for 100 minutes.
r. Error Type 3842 is a Bad Translation RAM Location Found Error.
This error is not service-affecting. No action is required. A Bad Translation RAM is detected,
but the call continues by using another translation location.
s. Error Type 3999: the Media Module sent a large number of control channel messages to
the switch within a short period of time.
If Error Type 1538 is also present, then the Media Module was taken out-of-service due to
hyperactivity. If Error Type 1538 is not present, then the Media Module has not been taken
out-of-service, but it has generated 50% of the messages necessary to be considered
hyperactive. This may be completely normal during heavy traffic periods. However, if this
error type is logged when the Media Module is being lightly used, it may indicate a problem
with the Media Module or the equipment attached to it.
Aux Data Event
4096 Bad major heading
4097 Bad port number
4098 Bad data
4099 Bad sub-qualifier
4100 State inconsistency
4101 Bad logical link