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Communication Manager Maintenance-Object Repair Procedures
1546 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
IP Address Query Test #1371
This test is destructive.
A Media Processor has two administration interfaces:
● SAT interface using CCMS messages
● Windows 2000 PC interface
However, the Windows 2000 PC interface allows changes that cause the Media Processor
board to be inconsistent with Communication Manager translations (including the IP address,
subnet mask, and gateway translation).
This test causes the Communication Manager software to send its IP address, subnet mask,
and gateway translation (IP parameters) to the Media Processor. If these parameters do not
match MedPro’s values in its Windows registry, the parameter values are written into the
registry, and the Windows 2000 PC on the board asks the maintenance sub-system to reboot
the board. The board goes through a logical board removal and insertion.
When this test fails, it is an indication that an illegal change was made and the customer should
be notified. Also, writing the IP address parameters to the registry requires Windows 2000 on
the board to reboot.
If the IP addresses match, there is no need to update the registry or reboot Windows 2000.
Table 567: Test #1371 IP Address Query Test
Error
Code
Test
Result
Description / Recommendation
ABRT Internal system error
1. Retry the command at 1-minute intervals up to 5 times.
2100 ABRT Insufficient system resources to run this test.
1. Retry the command at 1-minute intervals up to 5 times.
2801 ABRT Unable to find IP address data for this location. Verify that the board is
administered.
2807 ABRT The board is administered, but not enabled in change
ipserver-interface.
FAIL The IP address, subnet mask, and gateway translation parameters in
the Communication Manager software and on the MedPro board do not
match. After the new values are written into the board’s Windows
registry, the Windows 2000 PC on the board must go through a reboot.
The board goes through a logical board removal and insertion.
1. If the problem persists, replace the circuit pack.
PASS Communication Manager translation data matches MedPro’s Windows
registry.