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Communication Manager Maintenance-Object Repair Procedures
2124 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
b. Error Type 258 with Aux Data 5: one or more terminals in the download list were skipped
and not downloaded because the terminal was not in the appropriate state (in-service and
idle). Resolve the alarm with the test firmware station-download. This error can be
caused by any of these problems:
● One or more target terminals were busied out by craft
● One or more target terminals were in use when the download attempt was made.
● One or more target terminals were out of service for an unknown reason.
Use the status firmware station-download command in conjunction with
Table 762: Reason Codes for status firmware station-download command
on page 2126 to
determine the specific cause of the failure to download.
c. Error Type 513: indicates a firmware download error that is not necessarily attributable to
the target terminal. This error will cause the firmware download process to be stopped.
Resolve the alarm with the test firmware station-download. The Aux Data values
associated with Error Type 513 are described in Table 760
.
14 Station firmware download to a terminal had too many retries, timeout
occurred.
Table 760: Error Type 513 Aux Data descriptions
Aux
Data
Description
4 Two consecutive terminals failed to download with a failure indicating that
the terminals did not accept the firmware image. It is likely that any
remaining terminals will also fail, so the scheduled download is stopped
and any terminals in the download list that are not yet downloaded are
aborted.
8 The download image file is not present. The change firmware
station-download form requires that the image file be present before
the form can be brought up. This error indicates a problem with the image
file. As a result of this failure, the schedule cannot continue, and any
terminals in the download list that are not yet downloaded are aborted.
11 There was a system error in the download process. The system error could
be due to interprocess calls. Any associated problem should be escalated
as a retry would probably result in the same condition.
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Table 759: Error Type 257 Aux Data descriptions (continued)
Aux
Data
Description
2 of 2