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Denial Events
166 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
Troubleshooting
● Check that the protocols at each end of the interface match (for example, both sides are
AT&T Custom or both sides are NI-2). If the ends of the interface are running different
protocols, they might be running with different Information Element encoding.
● Check the diagnostic information (DIAG) for the IE identifier of the missing information.
See Cause Values and their meanings/interpretations
on page 128.
Communication Manager generates diagnostic information. See Table 45, Cause Value 96 &
100 Diagnostic Information, on page 166.
Table 45: Cause Value 96 & 100 Diagnostic Information
Missing IE Identifier Information Element
Code-set 0
0C/4C
CONNECTED NUMBER
0D
CONNECTED SUB-ADDRESS
01
CHANGE STATUS
1C
FACILITY
1E
PROGRESS INDICATOR
2C
KEYPAD
04
BEARER CAPABILITY
6C
CALLING PARTY NUMBER
6D
CALLING PARTY SUB-ADDRESS
7C
LOW LAYER COMPATIBILITY
7D
HIGH LAYER COMPATIBILITY
7E
USER-TO-USER INFORMATION
08
CAUSE
10
CALL IDENTITY
14
CALL STATE
18
CHANNEL IDENTIFICATION
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