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Communication Manager Maintenance-Object Repair Procedures
702 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
2 FAIL For the TN556 or TN2208, received a status of Level 1 Pending
Activation-Endpoint Active which indicates a problem with the BRI endpoint
or ASAI or Avaya adjunct, the wiring to the endpoint or adjunct, or the
ISDN-BRI port.
For the TN2198, received a status of Level 1 Pending Activation. U
interface up S/T interface down, which indicates a problem with the NT1 or
the wiring between the NT1 and the BRI endpoint (S/T interface).
1. As necessary, check and repair the wiring between the circuit pack and
the endpoint or adjunct. Execute test port location, and review
the results of the Level 1 Status Inquiry test to verify the repair. If this
test is still failing, proceed to step 2.
2. For BRI endpoints, try replacing the BRI endpoint(s) connected to the
port. For ASAI or Avaya adjuncts, follow the recommended repair
procedures of the manufacturer for link communication problems. For
the NT1, follow the recommended repair procedures of the
manufacturer. Then execute test port location, and review the
results of the Level 1 Status Inquiry test to verify repair. If this test is
still failing, proceed to step 3.
3. Escalate the problem to the next tier.
3 FAIL Received a status of Level 1 Deactivated; the port is out-of-service.
1. Enter status bri-port location to verify that the service state of
the port is out-of-service. If the service state of the port is not
out-of-service, escalate the problem to the next tier. Otherwise,
proceed to step 2.
2. If the port has been placed out-of-service via busyout port
location, try releasing the port by executing the release port
location. Then enter test port long location, and review the
results of Level 1 Status Inquiry test. If this test is still failing, proceed
to step 3.
3. After executing test port long location, review the results of
every test. Follow the repair procedures for any tests that fail. Verify
repair of the problem by executing test port location and by
determining that the Level 1 Status test passes. If the test continues to
fail for this reason, proceed to step 4.
4. Escalate the problem to the next tier.
Table 235: Test #621 Level 1 Status Inquiry (continued)
Error
Code
Test
Result
Description / Recommendation
3 of 4