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Communication Manager Maintenance-Object Repair Procedures
1818 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
q. Error Type 3585: a packet-bus failure has been detected and that the packet bus is
alarmed. Refer to the packet bus maintenance documentation for further action.
r. Error Type 3841: the Packet Interface reported a fatal fault failure condition that might be
caused by a packet-bus fault on the PN containing the failed PKT-INT.
● If Error Type 3585 has also been reported, see PKT-BUS (Packet Bus) on page 1790.
After the packet-bus fault has been corrected, use reset packet-interface to bring
the Packet Interface back into service.
● If Error Type has not been reported, use reset packet-interface, and follow the
repair steps associated with Test #889.
System Technician-Demanded Tests:
Descriptions and Error Codes
Investigate tests in the order presented below. Clearing Error Codes associated with the one
test may also clear errors generated from other tests in the sequence.
Order of Investigation Short Test
Sequence
Long Test
Sequence
Reset
Board
Sequence
D/ND
1
1. D = Destructive; ND = Nondestructive
Packet Interface Reset (#889) X D
Packet Interface Private Loop-Around (#885) X ND
Packet Interface Maintenance Loop- Around
(#886) runs on an active IPSI circuit pack’s
Packet Interface module
XX ND
Packet Interface Memory Checksum test (#884) X ND
Packet Interface Error Counter Read and Clear
#887)
XX ND
Packet Interface Active-Standby Peer Link
(#888) runs on a standby IPSI circuit pack’s
Packet Interface module
XX ND