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Server Alarms
42 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
9
(cont’d)
WRN The following is a sample string pair generated by ARB Event #9. Within
this sample, four pairs of digits in each string have special meaning, and
are labeled “aa” through “dd.”
aa bb cc dd
↓↓ ØØ ØØ ØØ
gmm 0700, pcd 00/00, dup 270, wd 81, actv 004
gmm 0700, pcd 06/06, dup 370, wd 01, actv 014
● For “aa,” any value other than “00” indicates a hardware problem.
(For example, the value “20” is common for a power failure.)
In the previous sample, neither server had hardware trouble.
● For “bb” and “cc,” different values within the same string indicate a
problem connecting to one or more IPSI connected PNs.
A PN reset can cause both server’s strings to reflect equally degraded
health, but that event (in itself) should not trigger a server interchange.
In the previous sample, both servers’ connectivity to IPSI connected
PNs is OK. (The 1
st
and 2
nd
strings have like “00” and “06” values,
respectively.)
● For “dd,” any value other than “01” indicates a failed software
process. (More precisely, a certain value indicates a problem with a
discrete portion of the platform’s process set, including:
- “21” for a Linux daemon (for example, “atd”, “httpd”, “inetd”, or
“xntpd”)
- “41” for a platform service (for example, “dbgserv”, “prune”, or
“syslog”)
- “81” for reloaded Communication Manager software, as in the
previous sample
Table 8: ARB Alarms in Media Server (continued)
Event
ID
Alarm
Level
Alarm Text, Cause/Description, Recommendation
5 of 12