Filter
Top Products
Communication Manager Maintenance-Object Repair Procedures
842 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
System Technician-Demanded Tests: Descriptions and Error
Codes
Investigate tests in the order presented. By clearing error codes associated with NPE Crosstalk
test (#6), you may clear errors generated from other tests in the testing sequence.
3329 57408 Trunk error. No Tip ground detected on outgoing call. This error occurs
when an attempt is made to seize a ground-start CO trunk for an outgoing
call and Tip ground is not detected or the caller hangs up before Tip ground
is detected.
1. Busyout the affected port, and run a long test. Observe the test results.
If any tests fail, refer to the description of the tests and the associated
error codes. Release the port.
2. If users continue to report troubles, check for other errors and make test
calls to determine whether the problem should be referred to the CO.
Busyout the affected port, and run a long test. If Dial Tone Test #0
passes, ignore this error. Release the port.
3585 57424 No loop current on outgoing call. This error occurs on attempt to seize a loop
or ground-start trunk for an outgoing call. An error occurs if loop current is
not detected or the caller hangs up before it is detected. Busyout the
affected port, and run a long test. If CO Demand Diagnostic Test #3 passes
and this error keeps occurring, refer problems to CO. Release the port.
Table 287: CO Trunk Errors with No Tests (continued)
Error
Type
Aux
Data
Error Description and Repair Action
3 of 3
Order of Investigation Short Test
Sequence
Long Test
Sequence
D/ND
1
NPE Crosstalk test (#6)
S8300 / G700 aborts with Error Code 1412
XND
Dial Tone test (#0) X ND
CO Demand Diagnostic test (#3) X X ND
Looparound and Conference test (#33)
S8300 / G700 aborts with Error Code 1412
XND
1 of 2