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Communication Manager Maintenance-Object Repair Procedures
716 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
n. Error Type 3840-4095: Certain ISDN-BRI cause codes are logged by switch software. The
cause code can be determined from the following formula:
If the error type is greater than 3968, then the ISDN-BRI cause code is equal to the error
type minus 3968. This code was sent to the endpoint by the switch.
If the error type is less than 3968, then the ISDN-BRI cause code is equal to the error type
minus 3840. This code was sent to the switch by the endpoint.
A description of the various ISDN-BRI cause values is contained in Table 242: ISDN-BRI
CAUSE VALUES; (BRI-SET/ASAI-ADJ Error Log Notes) on page 716. This table also
contains recommended system technician actions associated with the cause value. In
addition, the Aux Data field of the Error Log entry contains additional diagnostic information.
o. Error 3847: sets on the port do not support level 3 initialization. Consult the Set Service
documentation.
p. Error 2567: the version of ASAI is not supported, check version of the software running on
the ASAI or Avaya adjunct.
87 Internal switch
audit
There is an inconsistency in switch data records.
1. There is no action needed since the switch has corrected the
data inconsistency.
2. If a number of these errors continue to occur, then escalate to
next tier.
Table 242: ISDN-BRI CAUSE VALUES; (BRI-SET/ASAI-ADJ Error Log Notes)
Error
Code
Test
Result
Description / Recommendation
1 Channel in
use
Another station is using requested channel on the BRI-PORT. (Not
applicable for ASAI or Avaya adjuncts.)
For BRI endpoints:
1. Try to originate a call to or from this port.
2. If the error persists, busyout and release the port.
3. If the problem still persists, replace stations on the port.
4. If the problem still persists, escalate to the next tier.
1 of 3
Table 241: ASAI CAUSE VALUES; (BRI-SET/ASAI-ADJ Error Log Entries Notes)
Error
Code
Test Result Description / Recommendation
2 of 2