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Communication Manager Maintenance-Object Repair Procedures
428 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
● Aux Data 40975 indicates that the terminal equipment was on-hook when ring-tip was
detected during ringing. This usually indicates a failure in the terminal equipment or the
type of terminal has a low ringer impedance.
1. Call the terminal equipment and verify that the terminal rings.
2. If the terminal does not ring, replace it.
3. Otherwise, run test port location, and follow the procedure for Test #48.
● 40977 indicates that no terminal equipment was connected when ringing was attempted.
Run test port location sh, and follow the procedure for the results of Test #48.
c. Error Type 15: this is a software audit error that does not indicate any hardware
malfunction. Run the short test sequence, and investigate any associated errors.
d. Error Type 130: this error type indicates that the circuit pack or media module has been
removed or has been insane for more than 11 minutes. To clear the error, reseat or replace
the circuit pack or media module.
e. Error Type 257: this is an in-line error and can only be resolved over time. This error
indicates that ringing voltage is absent.
S8700 | 8710 / S8500
● If only 1 analog circuit pack in the system has this problem, replace the circuit pack.
● If only analog circuit packs on a particular carrier have this error, the ringing generator
may not be connected to this carrier.
● If analog circuit packs on many carriers have this error, it is probably a problem with the
ringing generator.
S8300 / G700
● If not resolved over time, replace the media module.
f. Error Type 513:Test #48 can cause some terminal equipment to ring briefly during daily
maintenance.
1. If this disturbs the customer or the terminal equipment, disable it by setting the Tests
field on the change station extension form to n. On some software releases, this
also disables Tests #6, 7, 161, and 35.
S8300 / G700: In the G700, Tests #6, 7, and 161 abort with Error Code 1412.