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Communication Manager Maintenance-Object Repair Procedures
820 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
g. Error Type 513: The DS1 Interface circuit pack detects a hardware fault. Aux Data 57393
indicates belated external release on PBX disconnect.
This alarm will only be raised when the
System-Parameter Country screen has the Base Tone Generator field set to 4 (Italy). This alarm will be a
MINOR alarm unless 75% or more trunks in this trunk group are out of service, then the alarm will be upgraded
to a MAJOR alarm.
S8300 / G700: On an MM710 DS1 Media Module, Associated Test #314 will abort with Error
Code 1412. Escalate the problem.
h. Error Type 769: The DS1 Interface circuit pack or media module detects a hardware fault.
The Aux Data contains the following error type:—57484, fault is detected on tip/ring.
i. Error Type 1793: DS1 Interface circuit pack or media module is out-of-service. Look in the
Hardware Error Log:
j. Error Type 2562: Retry Failure error. This error is logged only. It is not a hardware failure
and hence does not start any testing or generate any alarms. This error comes from call
processing and is generated when a second attempt (retry) to seize an outgoing trunk fails.
k. Error Type 2817: Glare error. This error is logged only. It is not a hardware failure and
hence does not start any testing or generate any alarms. This error is the result of a
simultaneous seizure of a 2-way trunk from both the near and far ends. Attempt to place
the call again. If the error persists, execute the Dial Tone Seizure test (#314), and follow
those procedures.
S8300 / G700: If the error occurred on a port of an MM710 DS1 Media Module, Test #314 will
abort with Error Code 1412. Escalate the problem.
l. Error Type 3840: Port Audit and Update test (#36) failed due to an internal system error.
Enter status trunk to verify the status of the trunk. If the trunk is out-of-service, then
enter release trunk to put it back into in-service. Retry the test command.
If port is on Look in
TN767 DS1 Board DS1-BD
TN464 UDS1 Board UDS1-BD
S8300 / G700: MM710 DS1 Media Module MG-DS1