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Communication Manager Maintenance-Object Repair Procedures
2030 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
2306 ABRT The SNC circuit pack is not responding to test requests sent by software.
1. Run test led switch-node for the switch node where this board
resides to verify whether the LEDs on the board light.
2. If the LEDs on the other boards in the carrier light, but the LEDs on
this board do not light, run test 760 using test board location l
for the active SNC in this carrier. Wait 5 minutes and then try step 1
one more time. If the LEDs on this board still do not light, replace this
board. Replacing an SNC may be service interrupting. See SNC-BD
(Switch Node Clock Circuit Pack) on page 2000 for the procedure for
replacing an SNC.
3. If none of the LEDs light for the boards in the same carrier as this
board, fix any problems associated with the connectivity of this carrier
to the server.
a. Use list fiber-link to obtain a list of the fiber connections to
this carrier.
b. Check the LEDs on every SNI and EI, and fix any fiber problems.
c. Enter display errors, and follow the repair procedures for any
EXP-INTF error entries associated with the controlling IPSI
connected PN.
d. Follow the repair procedures for any SYNC, SNI-BD, SNC-BD,
FIBER-LK, or SNI-PEER error entries.
FAIL The SNC circuit pack reported failures or retransmitted a “cleared failure”
message.
1. Check the error and alarm logs for SNC-BD, SNC-LINK, or SNC-REF
entries. Use display errors and display alarms with category
PNC. Fix any problems found by following repair procedures for the
SNC Board, SNC Link, or SNC Reference Error Log Entries tables in
this section.
2. If no SNC-BD, SNC-LINK, or SNC-REF errors exist in the error and
alarm logs, retry the command.
PASS No problems are detected on the board.
Table 741: TEST #777 Failure Audit (continued)
Error
Code
Test
Result
Description / Recommendation
2 of 3