Communication Manager Maintenance-Object Repair Procedures
1794 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
● The packet bus port has been busied out (indicated by Error Type 18), and a Warning
alarm is active against M/T-PKT in the same port network. Release the port by entering
release port location04.
● The packet bus port has failed. Look for alarms against M/T-PKT, and attempt to resolve
these alarms.
● The Maintenance/Test circuit pack was not recognized by the system at the last system
restart. Replace the Maintenance/Test circuit pack.
● There is no Maintenance/Test circuit pack in this port network. One must be installed.
The TN711 must be installed before other packet bus alarms can be resolved. (Alarms
against a given MO are not resolved until every alarm-generating condition has been
cleared).
System Technician-Demanded Tests:
Descriptions and Error Codes
Investigate tests in the order presented below. Clearing Error Codes associated with the one
test may also clear errors generated from other tests in the sequence.
Maintenance/Test Circuit Pack Query Test (#572)
This test queries the Maintenance/Test packet bus port about the state of health of the packet
bus. If the Maintenance/Test circuit pack indicates that the packet bus has faults, the test fails.
The corresponding failure code describes the severity, type, and number of faults. The test
passes if the packet bus is fault-free.
Note:
Note: A Maintenance/Test circuit pack is usually absent from a standard-, duplex-, or
high-reliability system’s PNs. However, customers may optionally install a
Maintenance/Test circuit pack both to utilize its enhanced analog-trunk and
digital-line testing capabilities and to enhance the system’s ability to quickly
recognize a packet bus failure.
Order of Investigation Short Test
Sequence
Long Test
Sequence
D/ND
Packet Circuit Pack Audit test (#573) X X
Nondestructive
Maintenance/Test Circuit Pack Query test (#572) X X
Nondestructive