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Communication Manager Maintenance-Object Repair Procedures
1158 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
TCP/IP Ping Test (#1281)
This nondestructive test fails if every endpoint fails to respond. Use this test to check the
circuitry in the data path for a peer-to-peer IP layer connection.
Table 398: Test #1281 TCP/IP Ping Test
Error
Code
Test
Result
Description / Recommendation
1
2
11
ABRT Internal error
1. Retry the command at 1-minute intervals up to 3 times.
2. If the problem persists, escalate the problem.
7 ABRT Destination unreachable.
1. Verify that there is a destination to ping in the routing table (list ip-route
and look for destinations reachable through this Ethernet port).
2. If there are no reachable destinations from this port (i.e., no routes
administered on Ethernet), administer a route and retry.
3. Escalate if the problem persists.
1005 ABRT Incorrect test configuration.
1. Verify Ethernet link is in service (status port location or
status link n).
2. Verify that Ethernet link is enabled (status port location,
status link n, or display data-module).
3. Verify routing table has reachable destinations.
4. Repeat the test.
5. If problem persists while the Ethernet link is in service and enabled,
escalate the problem.
1124 ABRT Ethernet link is not enabled.
1. Verify that the Ethernet link is enabled (status port location,
status link n, or display data-module).
2. If the link is not enabled, enable the link (change data-module).
3. Repeat the test.
4. Escalate if the problem persists.
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