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Communication Manager Maintenance-Object Repair Procedures
386 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
Notes:
a. Error Type 0: Run the short test sequence first. If every test passes, run the long test
sequence. Refer to each appropriate test’s description, and follow its recommended
procedures.
b. Error Type 1: These are in-line errors and can only be resolved over time.
c. Aux Data 40960 indicates that too many simultaneous incoming ringing attempts were
made on this board. Only 4 ports on a board may ring simultaneously. A 5
th
incoming call
causes an inline error from the board.
d. Aux Data 40975 indicates that the terminal equipment was on-hook when ring-tip was
detected during ringing. This usually indicates a failure in the terminal equipment or the type
of terminal has a low ringer impedance. Call the terminal equipment and verify that the
terminal rings. If the terminal does not ring, then replace it. Otherwise, enter test port
location, and follow the procedure for Test #48.
e. Aux Data 40977 indicates that no terminal equipment was connected when ringing was
attempted. Run the short test via test port location, and follow the procedure for the
results of Test #48.
f. Error Type 15 is a software audit error that does not indicate any hardware malfunction.
Run short test sequence, and investigate associated errors.
g. Error Type 130: the circuit pack has been removed or has been insane for more than 11
minutes. To clear the error, reseat or replace the circuit pack.
h. Error Type 257: This is an in-line error and can only be resolved over time. This error
indicates that ringing voltage is absent. If only 1 analog circuit pack in the system has this
problem, then replace the circuit pack. If only analog circuit packs on a particular carrier
have this error, then the ringing generator may not be connected to this carrier. If analog
circuit packs on many carriers have this error, then it is probably a problem with the ringing
generator.
i. Error Type 513: Associated Test #48 may cause some terminal equipment to ring briefly
during daily maintenance. If this disturbs the customer or the terminal equipment, disable it
by setting the Tests field on the change station extension screen to n. On some
software releases, this will also disable Tests #6, 7, 161, and 35.