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Communication Manager Maintenance-Object Repair Procedures
2278 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
FAIL This can be due to either on- or off-board problems. Off-board
problems of concern include EXP-PN and EXP-INTF faults
(
S8700 MC), RMC-ENV faults (S8700 IP), TDM-BUS faults, and
faults associated with the tone detectors/tone generators.
Clear every off-board problem before replacing the board.
Keep in mind that a TDM-BUS problem is usually the result of
a faulty board connected to the backplane or bent pins on the
backplane.
1. Resolve any EXP-PN, EXP-INTF, or RMC-ENV errors.
2. Resolve any TDM-BUS errors.
3. Resolve any TONE-BD and/or TONE-PT errors.
4. Retest when the faults from steps 1, 2, and 3 are cleared.
Replace the board only if the test fails.
PASS The port is correctly using its allocated time slots. User-reported
troubles on this port should be investigated using other port
tests and by examining station, trunk, or external wiring.
0 NO BOARD The test could not relate the internal ID to the port (no board).
This could be due to incorrect translations, no board is
inserted, an incorrect board is inserted, or an insane board is
inserted.
1. Check to ensure that the board’s translations are correct.
Use list config, and resolve any problems that are
found.
2. If the board was found to be correctly inserted in step 1,
enter busyout board location.
3. Enter reset board location.
4. Enter release board location.
5. Enter test board location long. This should
re-establish the linkage between the internal ID and the
port. If not, check that there is a valid board inserted.
Table 815: Test #6 NPE Crosstalk Test (continued)
Error
Code
Test
Result
Description / Recommendation
3 of 3