Filter
Top Products
ATM-SGRP (ATM Signaling Group)
Issue 1 June 2005 605
System Technician-Demanded Tests: Descriptions and Error
Codes
Investigate tests in the order presented. By clearing error codes associated with the Primary
Signaling Link Hardware check (#636), you may also clear errors generated from other tests in
the sequence.
3928 A call was denied
because of a basic
incompatibility
between the type of
call and either the
facilities selected by
the routing pattern or
the called user itself.
This error might be helpful as a clue if the customer
complains of receiving unexpected intercept tone after
accessing ISDN trunks or PRI endpoints.
1. Determine the trunk group from the circuit pack and
port number (in the aux data field)
2. check the BCC fields of the pertinent routing patterns.
3. Also, investigate whether or not the calling and called
endpoints are compatible (for example, some ISDN
switches may not allow a voice station to call a data
extension).
Table 197: Descriptions and repair recommendations (Error Types 3840-3928) (continued)
Error
Code
Description Recommendation
5 of 5
Table 198: System Technician-Demanded Tests: ATM-SGRP
Order of Investigation Short Test
Sequence
Long Test
Sequence
D/
ND
1
1. D = Destructive, ND = Nondestructive
Primary Signaling Link Hardware check (#636) X X ND
Layer 2 Status test (#647) X X ND
Remote Layer 3 Query test (#1291) X X ND