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Communication Manager Maintenance-Object Repair Procedures
2104 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
Failure Audit (#777)
This test is nondestructive.
This test queries an SNC for any existing failures and any unacknowledged “cleared failure”
messages. Each failure generates an error and alarm entry against SNC-BD, SNC-LINK, or
SNC-REF. A “cleared failure” message is a message an SNI circuit pack sends to software
indicating the resolution of a previous failure. This message is “unacknowledged” if the SNI
circuit pack never receives a response from software indicating it’s own receipt of the original
“cleared failure” message.
If no failures are detected by the SNI circuit pack, this test will pass.
If this test reports failures, test board shows FAIL with no FAIL code. Use display errors
with category PNC to show the error log and see every SNI-BD and FIBER-LK error. Use
display errors with category PNC-PEER to view every SNI-PEER error.
0NO
BOARD
No board was detected by the test.
1. Check that board is properly translated and inserted.
2. Run the test again. If it fails, reset the board. An SNI should be reset
instead of reseating the circuit pack. The reset board command
should almost never be used on an SNI. It may be necessary to use
reset board if the SNI circuit pack gets into a mode where it cannot
communicate with software. If an SNI with active errors and alarms is
reset, the errors and alarms may take a while to come back, therefore
reset board can mask real problems.
3. Run the test again. If it fails, the ID chip on board may be bad.
Replace the board and retest.
Table 754: TEST #767 Packet Neighbor Link Test (continued)
Error
Code
Test
Result
Description / Recommendation
12 of 12
Table 755: TEST #777 Failure Audit
Error
Code
Test
Result
Description / Recommendation
ABRT Internal system error
1. Retry the command at 1-minute intervals up to 3 times.
1 of 3