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Communication Manager Maintenance-Object Repair Procedures
1462 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
Service State Audit (#256)
As noted in the general description for DS1 ISDN Trunk, these trunks may be in one of several
service states. This test performs a Service State Audit with the far-end switch.
For interfaces using country protocol 1 (including the US) the Service State Audit executes in
every trunk service state. A message is sent to the far-end switch to ensure that both sides
agree on the service state. A PASS for this test simply means that the message has been
successfully sent. Two minutes are allowed for a reply. If no reply is received within that
2-minute window, the message is sent out again. If that attempt fails, an Error Type 3073 will be
logged and the switch will attempt another Service State Audit every 15 minutes. If the trunk
4 FAIL There is a problem with the signaling channel.
1. If the Packet Control circuit pack is used, consult the procedures for
the ISDN-PRI Signaling Group (ISDN-SGRP). Further information may
also be obtained by consulting the procedures for the ISDN-PRI
Signaling Channel (ISDN-LNK).
2. If the Packet Interface is used, consult the procedures for PKT-INT
8 FAIL There is a problem with the DS1 interface circuit pack or media module.
1. Consult the procedures for the appropriate DS1 interface circuit pack
(DS1-BD or UDS1-BD), or MM710 DS1 Interface Media Module
(MG-DS1).
PASS The signaling link hardware is OK.
Any
NO
BOARD
The test could not relate the internal ID to the port (no board). This could be
due to incorrect translations, no board is inserted, an incorrect board is
inserted, or an insane board is inserted.
Ensure that the board translations are correct. Execute add ds1
location to administer the MM710 interface if it is not already
administered.
If the board was already administered correctly, check the error log to
determine whether the board is hyperactive. If this is the case, the board is
shut down. Reseating the board will re-initialize the board.
If the board was found to be correctly inserted in step 1, enter busyout
board location.
Enter reset board location.
Enter release board location.
Enter test board location long.
This should re-establish the linkage between the internal ID and the port.
Table 527: Test #255 Signaling Link State Check Test (continued)
Error
Code
Test
Result
Description / Recommendation
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