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Communication Manager Maintenance-Object Repair Procedures
1654 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
MIS (Management Information System)
S8700 | 8710 / S8500
Use the Management Information System (MIS)/Call Management System (CMS) to monitor
MIS busyouts during administration of MIS translations. There are no hardware failures
associated with this MO.
The MIS/CMS is an adjunct processor that collects Automatic Call Distribution (ACD) data sent
from the switch. In order to change MIS translations, enter busyout mis at the G3-MT. When
the MIS is busied out, the switch stops sending ACD data to the MIS, and a Warning alarm is
raised.
When the busyout mis is complete, enter release mis at the terminal. This clears the
Warning alarm and allows the switch to send ACD data to the MIS.
Error Log Entries and Test to Clear Values
Notes:
a. Error Type 0: run the short test sequence first. If every test passes, run the long test
sequence. Refer to each test’s description, and follow its procedures.
b. Error Type 18: with busyout mis, no data is sent to the MIS/CMS regardless of the link
state. To allow data to be sent to MIS/CMS, use release mis at the terminal.
MO Name in
Alarm Log
Alarm
Level
Initial SAT Command to Run Full Name of MO
MIS WRN release mis Management Information System
Table 612: Management Information System Error Log Entries
Error
Type
Aux
Data
Associated
Test
Alarm
Level
On/Off
Board
Test to Clear Value
0 (a
) 0 Any Any Any release mis
18 (b
)0 busyout mis WRN ON release mis