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G700 Media Gateway Traps
312 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
11 24 MAJ cmg8620PowerFault — The voltage reading at the VoIP
Processor’s +2.5V power source is out of tolerance.
1. Check voltages. Enter the MGP CLI command show
voltages to determine voltages for Media Modules and other
components of the G700. Voltage may be reduced by a short in
one of the Media Modules or a bad power supply.
2. Systematically, remove each Media Module to determine if one
of the Media Modules is responsible for reducing the voltage
levels. Replace faulty Media Module.
3. If the MM760 Media Module is not present, the VoIP engine on
the motherboard is possibly bad. Use the show faults
command to check for VoIP faults. Replace the G700.
4. If the alarm clears in 10-20 seconds, it was a probable voltage
spike. Do not replace the G700. Use a power monitor to
monitor the power line.
5. If a brown-out condition is suspected, use a power monitor to
monitor the power line.
6. If the fault persists and the show voltages command
continues to show the level is out of tolerance, then replace the
G700.
Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued)
Event
ID
Trap
#
Alarm
Level
Description / Recommendation
8 of 20